James and Company,

Brook House,

54A Cowley Mill Road,

Uxbridge

UB8 2FX

0208582 0202
Enquiries

enquiries@jamesandcoproperty.com

 Or use our contact form.

Tenants' Information Page

We let and manage furnished and unfurnished flats and houses throughout Middlesex, including Uxbridge, Hillingdon, Ruislip, Ickenham, Hayes and West Drayton. Please note that for your safety and peace of mind -

• All of our managed properties are GAS SAFE certificated, and inspected for electrical safety, and furniture fire safety
• Security deposits (bonds) are held by The Deposit Protection Scheme (DPS) in accordance with recommended practice. 

Guide for Tenants

Finding a property in Middlesex
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. We regret that we cannot assist DSS claimants. Our tenancies are granted for a minimum term of 6 months.
 
Viewings
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property
Once you have decided on a property, you will need to reserve it by paying a 'holding deposit', of between £300 for smaller properties and £500 for larger ones. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeited if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

References
As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

Deposit
A security deposit of a minimum of one month's rental must be paid, and will be held by the DPS throughout the tenancy term. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

Fees
There is a charge of £150 per tenant (+ VAT) and this covers, referencing the client, obtaining relevant identification and making sure they are financially able to meet the monthly rent without any problems. Aside from any holding deposit paid, (which is refundable,less any costs, should the credit referencing be unsuccessful), there are no other costs.

Help to Rent Guide

All tenants will receive a copy of the Governments "Help To Rent" guide when renting a property through Jmaes and Company. This guides the tenant through everything they need to know about the rental process, including how to contact a redress scheme if a problem that cant be resolved between both parties should occur. James and Company is a member of the Ombudsman For Estate Agents (OEA) for use on these occasions should they arise.

Properties for Students
James and Company welcomes students to properties where Landlords are happy to let to them. Generally we require a UK based guarantor for all student tenants, or, failing that, 6 months rent in advance. All of our student accommodation will have been vetted by us to make sure it is in a good, safe, habitable condition. We will have informed the landlord of his or her legal obligations with regards to gas safety checks and portable appliance tests. Being a student is hard enough, we don't want you to have worry about your accommodation!

James and Company is a family run business and is not a member of any Client Account Protection Scheme.